FAQs

Tenua is a brand dedicated to providing non-toxic hand care products designed to nourish and protect your skin and nails.

You can purchase Tenua products exclusively through our website.

At the moment we only ship within Australia

We accept various payment methods including all major credit cards.

Allow 3-5 business days.

Yes, once your order has been dispatched, you will receive a tracking number via email to monitor the status of your shipment.

If your order is delivered damaged or faulty we offer refunds or exchanges within 14 days of purchase. Please email us at support@tenua.come.au explaining the issue and providing as much evidence as possible.

support@tenua.com.au

Yes, our products are formulated with sensitive skin in mind. However we recommend always patch testing if you have any concerns.

Tenua products are proudly made in Melbourne, Australia, ensuring high quality and local craftsmanship.

Stay updated on our latest promotions and discounts by following us on instagram @tenuahandcare

Generally we would advise the damaged collection for nail biters as it is infused with sweet almond oil which helps to repair stressed nails and skin.

Dry skin can cause discomfort and subsequent cuticle damage. We recommend first treating the dehydration of the skin with the Tenua Dry Collection. It is infused with aloe vera which is amazing with replenishing hydration and soothing inflammation.

We suggest using the Tenua Normal collection. It has mango butter and avocado which gives hands fast absorbing hydration.

Absolutely, all of Tenua’s products were made with this in mind. They are color free and do not cause any staining whatsoever. It is actually extremely recommended to be using a cuticle oil or balm while wearing nail enhancements as it helps with the longevity of a manicure.

The cuticle oil nourishes cuticles and hands where the cuticle balm provides more hydration and protection to skin for long lasting moisture. Both products were designed to be used together.